Return and Exchange Policy

At Jacket Style we want you to have a seamless and hassle-free shopping experience, even when it comes to returns and exchanges. Here’s what you need to know:

Return Window

Returns can be initiated within 30 days of receiving your order. Ensure the return process starts within this period to remain eligible.

Eligible Items for Return

Returns are accepted for all items available at Jacket Style.

Conditions for Returns

To qualify for a return:

• The item must be unused and have its original tags intact.
• The product should not be damaged or altered in any way.
• We will process your refund as soon as we receive the returned item and complete a quality inspection.

Refund Method

Refunds will be processed to your original payment method, and the amount will be credited to your account within 7 to 10 business days. Processing times may vary based on your payment provider.

Exchange Policy

We offer free exchanges for any reason. Whether it’s a size-related issue or if you simply want a different design, you can exchange your item with us free of cost. Just reach out to our support team to initiate the exchange process, and we’ll guide you through it and cover all shipping costs.

No Restocking Fees – Easy Returns

We do not impose any restocking fees. Whether you’ve changed your mind or encountered an issue with your order, returning or exchanging your product is simple and straightforward.

Defective or Incorrect Items

If you receive a defective, damaged, or incorrect item, notify us within 3 days of receipt. Be sure to include photos of the issue so our support team can address it promptly.

International Returns & Exchange

International Returns & Exchange are free; however, any applicable customs duties or import taxes will be the customer’s responsibility. Due to varying customs regulations, we recommend reaching out to us for detailed support tailored to your location.

How to Start a Return or Exchange

Email our support team at [email protected] to initiate a return or exchange. Our team will provide clear instructions to ensure a smooth process.

At Jacket Style, we are always here to support you—shop with confidence!